Refund Policy

We work with you to identify your exact business goals and requirements and create specific solutions accordingly which bring great business opportunities to you online.

If you are unhappy with any aspect of our New subscribed web services, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 10 days. There are no refunds past the 10 day period. Where Only first-time accounts / customers are only eligible for a refund (first month only). For example, if you’ve had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund.

Non-refundable Products and Services.

Refunds are not available for .com, .NET, .ORG or any other TLD domain names, SSL Certificates, Domain Transfer In / Out fees. (.in / Country Level Domain are available for refund within 10 days for new customers)

No refunds are provided for VPS or Dedicated servers or shared hosting under any circumstances.

No refunds will be made if we terminate your hosting or other services due to violation.

Credit on your account cannot be refunded and must be used for purchases and renewals. Setup fees are non-refundable.

Notwithstanding anything to the contrary contained in this Agreement, there are no refunds of any fee (including without limitation, administrative fee and/or tax) on dedicated servers, or additional products or services such as Codeguard, Digital Certificates (SSL), shared VPS hosting, installation or configuration fees for custom software, and/or any other products or services of the Company.

Accounts purchased under a promotion, with or without a promo code, are excluded from the 10 day money back guarantee. 10 Days Money Back Guarantee only apply to new hosting customers with no previous shared hosting or reseller accounts with us. Only ONE (1) refund per client is allowed. Activation of certain bonus items including, but not limited to, Domain Registration, Dedicated IP, SSL Certificate and Private Label Helpdesk voids the money back guarantee.